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BEL Promo Privacy Policy

Last updated: March 7, 2023 .

BelPromo collect personal information from our customers when they create an account, request a quote, place an order, or participate in promotions surveys. Collected information may include name, email address, company name, phone number and payment details.

  • Visit and interact with our website (https://www.belpromo.com/) (the “Site”);
  • Interact with us in person, such as at one of BEL Promo’s promotional events;
  • Communicate with us through the Site or by email, telephone, text, mail, facsimile, or other means;
  • Sign up to receive email or other communications from us;
  • Respond to our requests for feedback; or
  • Otherwise provide Personal Information to us, whether online or offline, in the context of our relationship with you.

We refer to the Site, our services, and our interactions with you collectively as the “Services” in this Privacy Policy. Please read this Privacy Policy carefully before using the Services or submitting your Personal Information to us. From time to time, we may supplement this Privacy Policy with additional information about our privacy practices related to a particular Service. If you are a BEL USA employee, contractor, or job applicant, this section does not apply to you in the context of those relationships, and to the extent required by law, our privacy practices are set out in our employee policies or in our agreements with you, as applicable.

What Personal Information We Collect

“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

When you interact with the “Services”, we may collect certain Personal Information directly from you or automatically from the devices you use to access our Services. Depending on how you use the Services, we may collect the following types of information from or about you:

  • Identifiers, such as your name, address, phone number, e-mail address, and other identifiers.
  • Commercial Information, such as information about our purchases, financial and billing information, information about products in which you have shown interest, and other commercial information.
  • Professional or employment-related information, such as your company name and the number of users in the organization who will be using the Services.
  • Internet and Other Electronic Activity Information, such as your browsing history, information about your interactions with our Site. We use this information to improve our Site. We may provide this information to service providers, contractors or to other third parties as required by law. We may collect the following internet and other electronic activity data:
    • Your Visits to the Site: We may collect information about visits to our Site such as the number of visitors and the number of users that click on certain links or use certain services. We also collect the search terms, language and page views of visitors.
    • Log Data: We may receive information that is automatically recorded by our servers when you visit our Site, including your Internet Protocol (“IP”) Address, device type and web browser type and version.

Cookies: is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

  • BEL Promo Cookies: We use cookies on our Site to provide basic functionality to the Site for purposes such as logging into the system, maintaining session information, and enhancing access to the features of our Site.
  • Other third-party cookies: Our Site uses additional third party cookies to customize your experience on our Site.
  • Geolocation data. We collect this information to provide you with our services and to better tailor our services to you depending on your geographical region. We may provide this information to service providers, contractors, or to other third parties as required by law.
How We Collect Your Personal Information

We may use your Personal Information as outlined below:

  • Provide the Services. We may use your Personal Information to provide the Services, fulfill your orders, process your payment, provide customer services, create and maintain business records, respond to your questions and comments, and send you communications about the Services.
  • Build and maintain our relationship with you. We may use your Personal Information to improve your experience with our Services, send you promotional and informational newsletters, and obtain and respond to your feedback, questions, and comments.
  • Improve the Services. We may use your Personal Information to facilitate and improve the operation of the Services, perform market research and analysis, analyze how the Services are being used and accessed, improve the functionality of the Sites and your user experience, conduct quality assurance activities, perform internal business reviews, and develop new Services.
  • Maintain the security of the Site. We may use your Personal Information to maintain the security and integrity of the Sites, detect security incidents, protect the Sites against fraudulent and illegal activity, and enforce our terms of use.
  • Improve the Site and our Service offerings. Better understand your preferences and interests so we can improve our products, tailor our marketing, and better serve you and our other customers.
  • Comply with legal obligations and respond to legal proceedings. We may use your Personal Information to maintain the security and integrity of the Sites, detect security incidents, protect the Sites against fraudulent and illegal activity, and enforce our terms of use.

We may also use your information for other purposes consistent with the context of the collection of your Personal Information, as otherwise disclosed to you at the time your Personal Information is collected, or with your consent.

How We Disclose Your Personal Information

We may use your Personal Information as outlined below:

  • Amongst our affiliates and subsidiaries. We may disclose your Personal Information with other entities in BEL Promo’s corporate family, including BEL USA and our affiliates and subsidiaries, in accordance with this Privacy Policy
  • Our service providers. We may disclose your Personal Information to service providers and vendors that perform tasks on our behalf, such as website hosting, customer relationship management, shipping, marketing, and product development.
  • Public and governmental authorities. We may disclose your Personal Information to entities that regulate or have jurisdiction over BEL Promo, such as regulatory authorities, law enforcement, public bodies, and judicial bodies.
  • Other third parties, as reasonably necessary. We may disclose your Personal Information:
    • In relation to a merger, sale, acquisition, divesture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control (whether in whole or in part);
    • To: (1) comply with laws applicable to BEL Promo, a request from law enforcement, a request from a regulatory agency, or other legal process; (2) protect the legitimate rights, privacy, property, interests or safety of BEL Promo, our customers, business partners, personnel, or the general public; (3) pursue available remedies or limit damages; (4) enforce our Terms of Use, and other agreements and policies; or (5) respond to an emergency.
Marketing Communications

You can opt-out of receiving certain email communications from us at any time by following the unsubscribe link in the footer of the email, responding to the email following the opt out instructions, or by contacting us customerservice@belpromo.com. If you are a customer with an online account, you can opt out of future mailings by updating the preferences in your online account. Opting-out of email communications does not mean BEL Promo will not contact you about your account.

Third-Party Sites

The Site may contain links to other websites that we do not own or control. If you visit another website, we encourage you to review that website’s privacy policy to understand how that website operator will treat your information. Our Privacy Policy does not apply to these other websites.

Notice California Residents

This section provides additional information for California residents whose information is subject to the California Consumer Privacy Act (“CCPA”). It does not apply to individuals who are not California residents.

Categories of Personal Information

We have collected in the preceding 12 months categories of Personal Information as detailed in the “What Personal Information We Collect” section above.

Sources of Personal Information

We have collected Personal Information from the categories of sources as detailed in the “How We Collect Your Personal Information” section above.

Disclosure & Use of Personal Information

We have used and disclosed Personal Information for the business and commercial purposes as detailed, respectively, in the “How We Use Your Personal Information” and “How We Disclose Your Personal Information” sections above.

We have not “sold” Personal Information for money in the past 12 months nor have we “shared” Personal Information in the past 12 months. We do not knowingly sell or share Personal Information of minors under the age of 16.

Sensitive Information

We only use and disclose your sensitive information for the following purposes: (i) performing services or providing goods reasonably expected by an average consumer; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) for short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; or (vii) verifying or maintaining the quality or safety of a service or device. We do not disclose sensitive information for any other purpose.

Retention of Personal Information

We will retain each category of your Personal Information for as long as necessary to fulfill the purposes described in the “How We Use Your Personal Information” section above, unless required to do otherwise by applicable laws. Criteria we will use to determine how long we will retain your information include whether: we need your information to provide you with products or services you have requested; we continue to have a relationship with you; you have requested information, products, or services from us; we have a legal right or obligation to continue to retain your information; we have an obligation to a third party that involves your information; our retention or recordkeeping policies and obligations dictate that we retain your information; we have an interest in providing you with information about our products or services; or we have another business purpose for retaining your information.

Rights Concerning Your Information

California “Shine the Light” Law. California residents may request information from us once per calendar year about certain Personal Information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us at customerservice@belpromo.com.

California residents may also have the following rights concerning our collection, use, and disclosure of their Personal Information:

Right to Know. You have the right to request information about categories of Personal Information we have collected about you; the categories of sources from which we collected the Personal Information, the purposes for collecting, selling, or sharing the Personal Information, and the categories of third parties with whom we have shared or sold your Personal Information, and the specific pieces of Personal Information we have collected about you.

Right to Delete. You have the right to request that we delete any Personal Information we have collected from you.

Right to Correct. You have the right to request that we correct inaccurate Personal Information that we maintain about you.

Right to Opt-Out of Sales or Sharing. You have the right to opt-out of the sale or sharing of your Personal Information or targeted advertising. Please note that we do not sell or share your Personal Information at this time.

Right to Non-discrimination. If you choose to exercise any of these rights, we will not discriminate against in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Site or Services.

California residents may exercise the Right to Know, Right to Delete, and the Right to Correct by emailing us at customerservice@belpromo.com. or by calling us at 1-877-655-4342.

You may also submit an opt-out request using a preference signal that is sent in a commonly used and recognized format, such as the Global Privacy Control.

You may use an authorized agent to submit a rights request on your behalf. To do so, your authorized agent must submit a request via [email address] and indicate that they are submitting the request as an agent. We may require the agent to provide proof that you gave signed permission to submit the request and may also require to you to confirm with us that you provided the agent permission to submit the request or to verify your own identity directly with us. You may also make a request on behalf of your minor child.

We will take steps to verify your identity before completing your rights request. In order to do so, we may ask you to provide additional information, such as your name, home address, and email address. Depending on the nature of your request and our relationship with you, we may request different or addental information, including a singed declaration that you are who you claim to be.

Notice to Residents of Nevada

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information, including your name and mailing address, to third parties. BEL Promo does not “sell” your personal information as defined by Nevada law. If that were to change in the future, we will provide Nevada residents with a method to opt-out of those transactions.

Additional Rights

Depending on where you live, you may have the following rights, subject to any applicable exemptions or limitations:

  • The right to know and access your Personal Information that we maintain about you; 
  • The right to correct inaccurate Personal Information that we maintain about you;
  • The right to delete your Personal Information under specific circumstances;
  • The right to opt out of the sale or sharing of your Personal Information, as such terms are defined by applicable laws;
  • The right to object or opt out of certain types of processing, such as targeted advertising, direct marketing, and certain types of profiling and automated decision-making;
  • The right to data portability, which means requesting a copy of your Personal Information in an accessible format; and
  • The right to withdraw your consent under certain circumstances.

To the extent any of the above rights are applicable, you may exercise your rights by contacting us at customerservice@belpromo.com or by phone at 1-877-655-4342. If you choose to exercise any of these rights, BEL Promo will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of BEL Promo ‘s Site or Services.

We will take steps to verify your identity before processing certain requests. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.

You may be able to use an authorized agent to submit a rights request on your behalf. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf. Certain laws may give you a right to appeal any denials of your request to exercise your rights. If we deny your request and you would like to submit an appeal, please contact us at [email address].

Security of Your Personal Information

We maintain and implement administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of your information in our custody and control. No data, on the Internet or otherwise, can be guaranteed to be 100% secure. While we strive to protect your information from unauthorized access, use, or disclosure, BEL Promo cannot and does not ensure or warrant the security of your information.

Do Not Track

Some web browsers incorporate a “Do Not Track” or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. We are committed to providing you with meaningful choices about the information collected through the Sites. However, like many websites, our Site is not currently designed to recognize a “Do Not Track” signal from a web browser. As a result, BEL Promo and third parties may track your online activities, including over time and across different sites and apps.

Children’s Privacy

BEL Promo does not knowingly collect personal information from children under the age of 16 using the Site. If you believe a child under 16 years of age has provided us with Personal Information, please contact us at customerservice@belpromo.com with a brief description of your concern.

Information for Users Located Outside of the United States

If you use the Site or provide us your information from outside the United States, your Personal Information will be transferred to, stored and processed in the United States and other countries where BEL Promo or its service providers operate in accordance with this Privacy Policy and applicable laws. Please note that data protection and consumer protection laws of the United States and such other countries may differ from the data protection or consumer protection laws in your country. By using the Services or providing us with your Personal Information, you understand that your information will be collected from and processed in the United States and other countries where BEL Promo or its service providers operate, and acknowledge that your Personal Information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.

Changes to this Privacy Policy

At times, it may be necessary for us to make changes to this Privacy Policy. We reserve the right to change this Privacy Policy and any of our policies or procedures concerning the treatment of information. Where we make material changes to this Privacy Policy, we will take steps to notify you of those changes by, for example, posting notice on the websites or emailing you using the contact information we have on file. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of our Privacy Policy.

Contact Information

Please feel free to contact us at any time if you have any questions or comments regarding this Privacy Policy. You can contact us or otherwise communicate your privacy concerns by:

12610 NW 115th Ave, Miami, FL 33178, United States

1-877-655-4342

customerservice@belpromo.com